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Installation Instructions

Guides and videos to get you started fast.

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Troubleshooting Resources

Fix Common Printing Problems

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Firmware Support

Understand Firmware Warnings, Keep Printing

Educational Resources

Know What's Inside Your Cartridge

Cartridge Recycling

Done Printing? Here's What to Do Next

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Insights

Insights That Make You a Smarter Print Consumer

From understanding remanufacturing and sustainability to making the right cartridge and printer choices,
our goal is to inform, empower, and debunk the myths.

The Truth About “Starter Cartridges”

If you’ve ever bought a new printer, you may have noticed that the cartridges included in the box don’t last very long. That’s because they’re usually starter cartridges. But what exactly does that mean, and how are they different from regular cartridges? Let’s break it down.

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Understanding Printer Firmware Updates

If you’ve ever had a perfectly good toner cartridge suddenly stop working after a printer update, you're not alone.  In this guide, I’ll explain what printer firmware is, why manufacturers update it, what those updates do, how they can affect third-party cartridges, and how to avoid problems.

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Why Printers Refuse to Print in Black When a Color Cartridge Is Empty

One of the most confusing (and frustrating) things about modern printers is when you try to print a simple black-and-white document, but the printer won’t work because a color cartridge is empty. You might wonder: Why should yellow, cyan, or magenta matter if I only want black? Let’s break it down.

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