Need Help With Your Cartridge or Printer?

Find videos, manuals, firmware help, troubleshooting guides, and recycling info

Installation Instructions

Guides and videos to get you started fast.

Search Installation Instructions

Search using the OEM number or Printer model.

Troubleshooting Resources

Fix Common Printing Problems

Search Troubleshooting Resources

Search using the OEM number or Printer model.

Firmware Support

Understand Firmware Warnings, Keep Printing

Educational Resources

Know What's Inside Your Cartridge

Cartridge Recycling

Done Printing? Here's What to Do Next

Contact Support

Still Have Questions?

Insights

Insights That Make You a Smarter Print Consumer

From understanding remanufacturing and sustainability to making the right cartridge and printer choices,
our goal is to inform, empower, and debunk the myths.

Is Printing at Home Cheaper Than Going to the Copy Shop?

If you print occasionally, it might seem easier to send your documents to a copy shop. But is it really cheaper than printing at home or in the office? Let’s break it down in simple terms.

Read More

The Truth About “Starter Cartridges”

If you’ve ever bought a new printer, you may have noticed that the cartridges included in the box don’t last very long. That’s because they’re usually starter cartridges. But what exactly does that mean, and how are they different from regular cartridges? Let’s break it down.

Read More

How to Recycle Toner Cartridges Responsibly

Empty toner cartridges don’t belong in the trash, they can be reused, recycled, and even remanufactured. Recycling not only helps the environment but can also save resources and reduce waste. Here’s how to do it the right way.

Read More
View All Insights